GENERAL INFORMATION CUSTOMER SERVICE

EASY TO ORDER
Order your favorite Catamaran products:
By Phone: (954) 565-2711
Toll Free: 1- 800-776-6619
By Fax: (954) 565-2775
Online: www.catamarans.com/shop
By E-mail: chief@sharpmarketing.com
By Mail: Please complete the online order form, detailing size, price, quantity, and description. Please include your telephone number and e-mail address, so that we can contact you if we have any questions about your order.
Mail completed form to:
Sharp Marketing
Attn: Catamaran
655 West Prospect Road
Fort Lauderdale, FL 33309
CUSTOMER SERVICE
The Catamaran Store is committed to providing 100% customer satisfaction. For special orders or general questions, please call our Customer Service department.
RETURN POLICY
To guarantee your satisfaction, you have up to 20 days from the date your order is shipped to return any merchandise for any reason. You will be reimbursed for the total amount originally invoiced less freight, handling and insurance charges in shipping the original item or items to you. You will be responsible for returning the item or items back to us, and you will be responsible for the applicable return freight charges. There will be a 20% restocking fee charged for all returned merchandise. We are not responsible for items damaged or lost in transit. Please make claims directly with the carrier. All returned merchandise must be returned in its’ original condition.

Ship returns to:
Sharp Marketing
Returns Department Catamaran
655 West Prospect Road
Fort Lauderdale, FL 33309
PAYMENT
We gladly accept:
MasterCard
Visa
AMEX
Money Orders (made Payable to: Sharp Marketing)
Checks (made Payable to: Sharp Marketing)
Wire Transfers (for international orders, call for details)
SHIPPING AND FREIGHT

All items will be sent within aprox. 2-3 weeks after order is received.
All orders ship UPS ground or USPS unless otherwise specified
*For international shipping, please call for pricing*

We endeavor to keep inventory levels updated. Should a shortage occur, you will be notified by phone or fax of the following options:

• Order shipped complete when back order is filled
• Back ordered item cancelled and balance of order ships

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www.sharpmarketing.com